Shipping policy

Shipping Policy – Living In Faith Exchange

Last updated: August 5th, 2025

Thank you for shopping with Living In Faith Exchange. Every order is made especially for you through our print-on-demand partner, Printful. Below you’ll find details about our shipping process, timelines, and related policies.

1. Processing Times

  • Each item is custom-printed once your order is placed.

  • Standard production time is 2–5 business days before shipping.

  • During high-demand periods (holidays, special promotions), processing may take longer.

2. Shipping Times & Costs

  • Shipping costs and estimated delivery times are calculated at checkout based on your location.

  • Typical delivery estimates:

    • USA & Canada: 5–12 business days after fulfillment

    • International: 10–20 business days after fulfillment

  • Please note these are estimates; carrier delays or customs may affect final delivery times.

3. Tracking Your Order

  • Once your order ships, you’ll receive an email with tracking information.

  • Tracking updates may take 24–48 hours to appear once the package is handed to the carrier.

4. Shipping Locations

  • We currently ship to most countries worldwide.

  • Some regions may not be supported by our fulfillment partner—if your order cannot be shipped, we will contact you directly to arrange alternatives.

5. Customs, Duties & Taxes

  • International customers are responsible for any customs fees, import taxes, or duties imposed by their country.

  • Living In Faith Exchange is not responsible for delays or charges related to customs processing.

6. Wrong Address

  • Please ensure your shipping address is accurate at checkout.

  • If an order is returned due to an incorrect or incomplete address, you will be responsible for the cost of reshipping.

7. Lost or Stolen Packages

  • We are not responsible for packages lost or stolen after confirmed delivery.

  • If your package is missing, please contact the carrier first, then email us at contact@livinginfaithexchange.com so we can assist you in filing a claim if applicable.

8. Multiple Items in One Order

  • Items in your order may ship separately, depending on product type and fulfillment location.

  • You will receive separate tracking numbers if your items are shipped in multiple packages.

9. Questions About Your Order

If you have any concerns about shipping, contact us at contact@livinginfaithexchange.com with your order number and details. We’re here to help.

Our Heart Behind This Policy

Each item is crafted with care and purpose. While shipping timelines are out of our control once the carrier receives your order, we promise to support you with honesty and integrity every step of the way.